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Knowledgebase : Presales Questions
Yes, you can upgrade the Hosting Plan at anytime. You simply need to pay the difference amount of the cost of plans and update the sales team to upgrade your plan.
Yes! We do provide 24 hour customer support! No matter what time it is, day or night, you will always find a friendly, courteous staff of knowledgeable technicians and solution specialists on board ready to answer any questions or resolve any issues...
We do not cap or limit the bandwidth on our dedicated servers so you can go as fast as your network card and the other end of the connection will allow.
After tracing payment we take maximum 1 business hour to activate the account and give all hosting account details. In case of NEFT transaction, we take 24 hours.
You need to pay $24 per year for one Dedicated IP
You can transfer all your hosting services to other server within 24 hours which is required for DNS propagation and this process will not at all affect your current services, provided that you don't terminate your previous hosting services until it ge...
No, domain registration is not included in our hosting plans. You need to pay additional charge for domain registration. You will get option to register the domain or transfer the domain or use the existing domain by updating name server while placing ...
Yes, you can take the hosting service from us and update our name server in the domain control panel to point the domain to our server.The name server will be provided to you along with other hosting account details.
We accept all Major Credit Cards, Debit Cards, Net Banking and you can even deposit Cash or Cheque in any Local Bank branch etc. Bank details will be provided along with invoice details. You will get all payment options in ordering procedure.
Domain reseller is the person who can sell domain names directly to his clients using his partner's registrar system. It means after having a domain reseller account, you directly become the authorized person for domain registration. This concept was ...
If you are using ASP, ASP.NET, MS SQL or MS access in your website then you should choose Windows plans , if you are using normal HTML Website or PHP with MY SQL database then Linux is the right option for you.
We provide 24x7 Support by email and live chat and 9.30 to 7.00 IST by phone. Our average response time is 15-45 minute by email and maximum problem resolution time is 6 hours.
We provide 24/7 support via email, our tech support is available 24/7/365. We have a running support center that works for 365 days a year and answers customers tech related queries 24/7 and our average response time is always less than 45 minutes.
We have our own DC(Data Center) and we also have our servers in california & washington.
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